Privacy Policy

Legal & Governance

How Vigiash Engineering Solutions Pvt. Ltd. collects, safeguards, and handles your data with integrity and transparency.

1. Scope of this Policy

This Privacy Policy outlines our practices regarding data collection, processing, and storage across our website (www.vigiashengineering.com), engineering inquiries, tender submissions, RFQ estimation portals, client project management communications, and annual maintenance contract interactions.

2. Information We Collect

We only collect information necessary to deliver exceptional turnkey engineering, MEP, HVAC, interior fit-out, and facility maintenance services:

• Contact Information: Full name, corporate email address, contact telephone number, organization name, and official designation.
• Project Scope Data: Engineering requirements, site location, proposed floor plans, CAD drawings, BOQ parameters, and HVAC/MEP design preferences submitted via our quotation forms or email consultations.
• Technical & Usage Data: IP address, browser type, operating system, pages visited, and interaction timestamps captured via strictly essential and performance analytics cookies.

3. Purpose of Processing & Use of Information

We process client information solely for lawful business purposes, including:

• Formulating technical techno-commercial proposals, engineering feasibility studies, and accurate BOQ estimates.
• Executing turnkey civil contracts, MEP design installations, HVAC fabrication, and scheduled facility maintenance operations.
• Responding to technical customer queries, AMC service requests, and emergency SLA tickets.
• Maintaining regulatory compliance with Indian building codes, EHS statutory mandates, and ISO 9001:2015 quality standards.
• Preventing automated bot attacks, fraud, spam submissions, and unauthorized server intrusions.

4. Data Confidentiality & Non-Disclosure

We do not sell, rent, trade, or commercially monetize client data under any circumstance. Engineering schematics, corporate architectural blueprints, and facility data shared with Vigiash are held under strict non-disclosure obligations. Information is only accessible to authorized engineers, project directors, and statutory regulatory authorities when mandated by Indian law.

5. Cookies & Tracking Technologies

Our website utilizes minimal, privacy-respecting cookies:

• Strictly Necessary Cookies: Essential for session state, navigation, anti-spam math verification tokens, and form processing.
• Performance & Analytics: Aggregated, anonymized statistics that help us understand page load speeds and reader engagement without profiling individual visitors.

You can adjust your cookie preferences at any time via our Cookie Consent banner or through your browser settings.

6. Data Security & Storage

Vigiash implements comprehensive technical and organizational safeguards:

• End-to-end HTTPS/TLS encryption across all website communications and form transmissions.
• Strict server-side directory access controls preventing unauthorized indexing or public disclosure of inquiry logs.
• Restricted internal access governed by role-based operational permissions under ISO 9001:2015 protocol.

7. Your Legal Rights

Under applicable Indian and international data protection laws, you retain the right to:

• Request a copy of the personal contact details you have provided to us.
• Request the correction, updating, or rectification of inaccurate corporate records.
• Request the erasure of non-contractual inquiry information, subject to statutory tax and engineering audit retention requirements.
• Withdraw consent for optional engineering newsletters or promotional bulletins at any time.

8. Contact Our Data Protection Officer

For any inquiries, requests, or privacy concerns regarding this policy, please reach out to our corporate office: